frequently asked questions for counselling services with deborah fung
useful information for clients
1. Will my Extended Health plan cover the costs of counselling?
While many Extended Health Plans cover at least some form of mental health service, plans will vary on the type of health professional you are eligible to meet with and the yearly maximum insured. Please check with your Insurance Provider before your first session to ensure that your plan covers the Registered Clinical Counsellor designation of health professionals. For clients that are covered, typically your Provider will reimburse you for your counselling session(s) upon receipt of your proof of payment. On your proof of payment, I will make sure to include my license number and contact information as required.
2. My Extended Health benefits do not cover counselling with an RCC. What are my options?
If your Insurance Provider does not cover counselling fees or only partially covers its costs, please inquire about my sliding scale payment options. Depending on the limits of your coverage and the number of sessions needed, we can look at varying rates for your sessions in order to ensure you receive the support you are looking for. Please do not hesitate to contact me to discuss this further if this is your situation.
3. Do you offer direct billing with ICBC?
Yes, provided the necessary conditions are met, I can directly bill to ICBC. Under the updated 28.1 (Insurance (Vehicle) Act), if your accident occurred on/afterApril 1, 2019, you are pre-approved for a maximum of 12 counselling sessions for up to 12 weeks from the date of the motor vehicle accident. This pre-approval means that you do not need to have a physician’s referral letter in order to claim this benefit.
If it has been more than 12 weeks since your accident, I am able to apply for funding with ICBC on your behalf if you can provide a physician’s referral indicating the need for counselling related to the accident, as well as your birth date, accident date, ICBC claim number and ICBC adjuster name.
4. What can I expect when I attend my first session?
The first session where you and I are face-to-face is the Initial Intake Session. There are a few key areas we will cover in this session, such as reviewing some information from the intake form; assessing and discussing your presenting concerns and expectations; as well as clarifying your rights and limits to confidentiality. My goal is to help you get a sense of our upcoming work together and answer any outstanding questions you may have. The structure of this session varies with each client depending on factors such as comfort with the counsellor, readiness to discuss change, and more.
5. What is a registered clinical counsellor (RCC)?
The RCC designation is granted by the British Columbia Association of Clinical Counsellors (BCACC) upon application. To qualify, the counsellor must have, at minimum, a Master's Degree and completion of clinical internships with field supervision. Many RCCs also have additional training in their specific area of practice. The RCC designation indicates maintenance of comprehensive academic knowledge, clinical competence and high professional standards. An RCC is accountable for ethical practices under the code of conduct and best practice guidelines of the association, so clients have a means of recourse should the services received be unethical or unprofessional. Importantly, to help you make the decision of which RCC to confide in, BCACC provides a useful guide on how to choose your counsellor.
6. How many sessions will I need?
I offer brief, short-term, and long-term counselling. The length of time you spend in therapy will depend on your own preference and presenting issues. We discuss your expectations regarding the ideal number of total sessions in our first meeting together and can modify as the process unfolds. The counselling approach and therapeutic plan is designed with your goals and expectations in mind.